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service coordination

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5 Benefits of TypeWell for Universities

Large university lecture hall with tiered seating, where students listen to a presenter giving a lecture in front of a projected slide.
TypeWell supports real-time communication access in higher education through trained human transcribers, flexible implementation options, and meaning-for-meaning transcripts that help students participate and review course…

Why do prices vary for real-time transcription services?

Person working at a desk with stacks of binders, financial documents, and a calculator, reviewing and recording accounting data.
Prices for real-time TypeWell transcription services can vary widely depending on the complexity of the content, setting, and preparation required. Educational transcription may range from…

Transcriber Pay for Dropped Classes: What’s Fair and What’s Standard?

Photo of a workspace featuring a pair of glasses, calculator, potted plant, and printout of a weekly schedule.
When a student drops a class, does the transcriber get paid? How should you determine transcriber pay for dropped classes?…

On Recruiting

A hiring specialist inspects a resume while the interviewing candidate waits in the background.
What do recruiters look for in prospective transcribers? We sat down with these hiring professionals to learn more….

Accessibility at Risk: The Unfolding Impact of 2025 Disability Policy Changes on Accessibility Services in the United States

spiral notebook with the text "Policies Update" on top of a stack of calendars
Recent policy changes in the U.S. are reshaping accessibility and disability services, with funding cuts and the elimination of DEIA programs creating uncertainty for students,…

Meet Intellitext: A TypeWell Agency on a Mission to Improve Access

sleek desktop with a computer monitor displaying a TypeWell transcript and the Intellitext logo

Intellitext was founded in 2011 to serve D/deaf and hard-of-hearing communities by providing real-time communication access in classrooms, businesses, and anywhere conversations take place. Randi…

Douglas College and TypeWell: Supporting Communication Access Together for 14 Years

Douglas College campus building with green lawn and blue sky

With two campuses serving the city of Vancouver, in British Columbia, Canada, Douglas College offers bachelor and post-degree programs to thousands of students every year….

Portland Community College and TypeWell: A Partnership for Equal Access

Photo of Portland Community College graduates in caps and gowns.
Portland Community College is dedicated to equitably serving a wide range of students– and TypeWell helps them support this mission….

Basic Skills Training Package Announced

Blue illustration shows two people communicating through a laptop screen. The text reads: TypeWell - New Basic Skills Trainging Package

This post was updated on January 31, 2025. Beginning in May 2020, we added some additional steps to the training process for new TypeWell transcribers:…

A Chat About Access, Accommodation, or Retrofit?

Dialog bubbles for a discussion on whether transcription services are providing access, accommodation or a retrofit solution

“When the Seahawks were in the Super Bowl, I don’t know how many times I heard the Seahawks mentioned, a thousand times, maybe. A person…

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