On Recruiting
What do recruiters look for in prospective transcribers? We sat down with these hiring professionals to learn more.
Accessibility at Risk: The Unfolding Impact of 2025 Policy Shifts on Disability Services in the United States
Recent policy changes in the U.S. are reshaping accessibility and disability services, with funding cuts and the elimination of DEIA programs creating uncertainty for students, workers, and service providers. This article explores the impact of these shifts and what they mean for the future of accessibility.
Meet Intellitext: A TypeWell Agency on a Mission to Improve Access
Intellitext was founded in 2011 to serve D/deaf and hard-of-hearing communities by providing real-time communication access in classrooms, businesses, and anywhere conversations take place. Randi Castro, the agency’s founder, worked as a TypeWell transcriber in college. After she graduated, Randi was inspired to launch Intellitext because she experienced the impact of live transcription services first-hand. […]
Douglas College and TypeWell: Supporting Communication Access Together for 14 Years
With two campuses serving the city of Vancouver, in British Columbia, Canada, Douglas College offers bachelor and post-degree programs to thousands of students every year. Through its Accessibility Services department, Douglas College works to ensure that students with disabilities achieve equal access to educational opportunities. Since 2009, Douglas College has partnered with TypeWell to provide […]
Portland Community College and TypeWell: A Partnership for Equal Access
Founded in 1961, Portland Community College (PCC) is the largest post-secondary institution in Oregon with over 60,000 students. PCC is an open enrollment institution, serving a diverse population of adult learners. As part of the PCC’s commitment to equal access for all students, the College has partnered with TypeWell since 2002 to offer live transcription […]
5 Benefits of TypeWell for Universities
Do you coordinate accessibility services for students in higher ed? Do you advise students with hearing loss, autism, traumatic brain injury, or language processing disorders? If you’re looking for an advanced speech-to-text accommodation for students with diverse communication needs, TypeWell is easy to implement, simple to maintain, and highly cost-effective. 5 Reasons TypeWell is a […]
Basic Skills Training Package Announced
This post was updated on January 31, 2025. Beginning in May 2020, we added some additional steps to the training process for new TypeWell transcribers: Following their completion of the Basic Skills Course, every new transcriber will need to complete two remote skill consultations as they start gaining experience with providing real-time speech-to-text services. A TypeWell […]
Why do prices vary for real-time transcription services?
When new customers ask, “How much do TypeWell real-time transcription services cost?” and we answer, “It depends,” we’re not trying to be vague or mysterious! We invited guest author Randi Hecht Castro, owner of Intellitext LLC, to explain why there’s such a range. Real-Time Transcription Services Prices for real-time TypeWell services can vary greatly, typically […]
A Chat About Access, Accommodation, or Retrofit?
“When the Seahawks were in the Super Bowl, I don’t know how many times I heard the Seahawks mentioned, a thousand times, maybe. A person with hearing loss wouldn’t hear any of that. They have to seek out information to figure out what’s going on.” Are transcription services providing access, accommodation or more of a […]