TypeWell is a system for capturing spoken content and generating an immediate meaning-for-meaning transcript.

Using advanced abbreviation software, a trained TypeWell transcriber synthesizes the essence of the discussion in clear English text. This form of communication access is commonly used by individuals with hearing loss or who need additional support.

The transcriber can work in the classroom or meeting room or can be located off-site. The recipient (commonly called "the reader") simultaneously sees the transcript using a standard Web browser on a mobile device, such as a laptop, tablet, smartphone, or e-reader.

On-site vs. remote configurations 

Does the transcript endure?

Absolutely. The transcript can be printed out or reviewed on a computer at any time after the actual event. Thus, a TypeWell transcript becomes a valuable study tool to use after a class, or provides documentation of any meeting or discussion.

Every TypeWell transcriber is trained to capture everything that occurs during the class or meeting. When necessary, the transcript may be edited afterward to remove off-topic, confidential, or extraneous comments.

students looking at computers smiling

Who pays for TypeWell services?

In the United States, there are 3 federal laws that relate to transcription services: the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and the Individuals with Disabilities Education Act (IDEA).

The venue in which you're providing communication access will determine which laws apply and who is responsible for paying for the services.

In the educational setting, TypeWell transcribers usually work for the Disability Support department at a school or university. Transcribers may also work for agencies, which in turn contract with schools, businesses, and organizations to provide communication access for students, employees, and other clients.

How can I find a TypeWell transcriber?

There are three sources of qualified TypeWell transcribers:

  • recruit, hire, and train a new transcriber 
  • hire an already-trained transcriber
  • contract with an independent service provider (a freelance transcriber or an agency that provides qualified transcribers who have already graduated from the TypeWell course).

Despite the initial expenses, hiring your own transcriber is usually the most cost effective route. However, if you have fewer than 2 hours of transcribing services a week, or if you prefer not to hire your own transcribers, you can locate and contract with an independent service provider.

What's next?

Are you a service coordinator?

Learn why coordinators love TypeWell

Interested in becoming a TypeWell transcriber?

Learn more about transcriber training

Want to learn more about speech-to-text communication access?

Meaning-for-meaning vs. verbatim