About Us

TypeWell is a small company with a big purpose: to support high-quality communication access for consumers through training, software development, technical support, and quality assurance. A guiding passion for fairness and equality is our mission, and has been since our founding in 1999.

TypeWell not only provides transcribing services directly, but also delivers the specialized training and guidance for transcribers who work for other companies and schools. It is our commitment to provide the highest quality training for speech-to-text providers using the “meaning for meaning” approach.

Our advanced abbreviation software is extremely well regarded, and we make refinements and improvements regularly to meet new challenges. We’re proud of our technical support and have systems in place to ensure uninterrupted service in the event of a natural disaster.

Over the last 20 years, TypeWell has grown in scope and staff. But TypeWell is more than an org chart. Behind TypeWell is a closely-knit community of deaf and hard of hearing consumers, institutional administrators, parents, and transcribers who believe in TypeWell and who share our vision of equal access for everyone.

 

Kate Ervin profile photo

Kate Ervin

Executive Director

 

Kate became a TypeWell transcriber in 2004, while her career pursuits took her from Chicago, to Baltimore, to New York City. Wherever she went, one thing remained constant: she loved being a TypeWell transcriber because it satisfied her desire to help others and to learn.

In 2009, Kate became a TypeWell teacher. Two years later, she took over the company’s operations from founders Steve and Judy Colwell. Now, she’s guiding TypeWell’s growth and development with a team of dedicated professionals.

 

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Janet Fedorchuk

Assistant Director of Education

 

A TypeWell transcriber since September 2003, Janet works primarily at post-secondary institutions in Vancouver, BC and in Bellingham, WA. She joined the TypeWell teaching team in 2011 and currently teaches the Basic Skills Course and Refresher Course.

As the TypeWell Pre-Training Coordinator for Judy Colwell (before the training was conducted online) many years ago, Janet had the fortunate opportunity to introduce TypeWell to Canada.

 

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Becky Davidson

Project Coordinator

 

It was a need to rejoin the workforce that led Becky to become a TypeWell Transcriber in 2009. Providing transcription and coordinating transcription services at the University of Nebraska at Kearney fueled her passion for the communication access industry and directed her personal and professional goals. 

Becky completed a Master’s in Disability Studies at CUNY in 2016. As Project Coordinator at TypeWell, she enjoys the opportunity to work with amazing people in the speech-to-text community, newbies and seasoned professionals alike.

 

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Betty Barnes

Administrative Assistant

 

Betty joined TypeWell in 2015, bringing decades of experience as an administrative assistant and medical transcriptionist. She enjoys walking, reading, photography, and intense chess matches with her husband.

A two-time cancer survivor, Betty shares the spirit of “giving back” common among survivors. In this regard, she hopes to enrich the lives of others through her contributions as a member of the TypeWell team.

 

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Steve Colwell

Co-Founder & Software Architect

 

 

Steve has a head for software development and a heart for its applications. He trained as a computer engineer, but quickly found his real aptitude was in helping people solve problems through technology.  

Steve is one of the masterminds behind TypeWell’s proprietary transcribing software, along with Dr. Judy Colwell (Co-Founder and Research Director).  Their dedication to responsiveness, support, and technical innovation endure as the basic principles of the company.

 

Ken Deutsch

Examiner

 

 

Ken came to TypeWell by chance in 2007 when a transcribing agency staff member saw his keyboard speed/accuracy and recruited him. His skills as a professional writer and his love of language also make him a natural fit for TypeWell.

Ken has become a valuable member of the TypeWell team, and he regularly contributes to Byword, the TypeWell blog.