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Byword: A blog by and for the TW community

Seven Questions: Joyce Dworsky

In our continuing series 7 Questions , we interview transcribers and coordinators who are part of the TypeWell community.

Meet Joyce Dworsky, transcriber and Owner/Executive Director of Vital Signs, LLC based in Silver Spring, Maryland...

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Virtual Clean-up: Keeping an Organized Desktop

Advising people about the state of their virtual desktop is a hairy prospect. We all know someone who is most at home in the clutter of a hundred files. Maybe you are that person. 

For most of us, however, keeping a clean work space boosts productivity and ensures that important items don’t get overlooked. For transcribers, speed is especially important, but that doesn’t just mean processing and typing fast. It means being able to find the files you need when you need them, not having to sort for those prep notes you took last night while the class is going on around you, and not having to open a dozen transcripts before finding the one you intend to email to your client. 

Here are some tips I use to help keep my workspace clean and efficient...

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New V7 features (rev. 747): Part 1

Software updates usually aren’t very newsworthy, but we think the features release in rev. 747 are worth blogging about! With this update, released in January 2016, we set out to solve a few problems.

  • Problem #1: A transcriber accidentally types into a Web Linking channel during someone else’s job.
  • Problem #2: Channel URLs are random, so it's hard to remember which channel is for which client.

Read about the solutions released with this update...

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Seven Questions: Dave Wollenhaup

We are pleased to resume our series of 7 Questions, in which we interview transcribers and coordinators who are part of the TypeWell community. Meet Dave Wollenhaup, a transcriber and Owner/Operator of Equal Access Services, based in Las Vegas, Nevada.

Learning to type with poker chips on your wrists? Only in Vegas...

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Embellishing Your Credentials?

We sometimes see résumés or job postings for TypeWell transcribers that incorrectly use the term "certified." The correct term to use for people who take and pass the TypeWell Transcribing Course, is "qualified." That may seem like a small difference, but using the correct terminology for a credential is actually very important to maintaining professionalism in any field.

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Panic Monday: What's Your Backup Plan?

When major websites go down and servers “crash,” the effects of these outages can be felt worldwide. The prime targets for hackers are usually the major networks like Facebook or Skype, which can affect thousands or millions of Internet users at once.

Last month, TypeWell users were affected by two server outages: The first happened on a Monday, when a large portion of Skype’s servers became unresponsive and left millions of people unable to make Internet calls. The next day, one of TypeWell’s Web Linking servers went down unexpectedly for a few hours. 

What contingency plans do you and your organization have in place when a Web service that you rely on suddenly becomes unavailable?

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Going Remote: What the Future Holds

It can be frustrating. We run into glitches. We plot solutions, consider new approaches.

But then a call comes through from a student and it’s as clear as a concert hall. Closing your eyes, it’s as though the teacher is speaking directly to you. You hear everything. You capture everything. And your transcribing finds another gear you didn’t know existed...

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Going Remote: Challenges and Triumphs

We enjoyed having a space of our own, were grateful not to fight against traffic and parking, appreciated not having to lug our equipment up and down WVU’s substantial hills. Still, we missed walking around campus, the dull glow of florescent lights made us long for the sun, and we were pretty sure that, even under the best circumstances, we were still capturing and chunking only about 80% of what we had been catching previously. Our mood was somber. What have we done?

If we truly believed in our efficacy as “problem solvers,” then this was exactly the sort of experience that we had signed up for. We just had to figure out how to make it work...

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Going Remote: Leaving the Classroom

Tucked away in a quiet corner of  West Virginia University’s Evansdale Campus sits our office. It’s decorated modestly with family photos, portable cork boards, chemistry-symbol cheat sheets, and ever-changing class schedules. It smells of the endless pots of coffee we guzzle—high-test fuel. And, at any given time, the air may be filled with the clacking of thirty rapidly typing fingers. 

We didn’t always work from a central location. Once, we were nomads, traveling from one classroom to the next, fighting traffic, trolling the parking lots in search of parking. But times have changed...

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Web Linking Server in Canada Now Available

We're excited to announce that after a couple of months of beta testing, the new "Canada Server" is now available for regular use in classes or meetings. 

To connect to this new server, transcribers need to install the latest software update for the V7 Premium Transcriber program.

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