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Training & Employment

What Do Employers Seek in You?

Randi Hecht, owner and founder of Intellitext, explains how a TypeWell transcriber's résumé, social media presence, and professional image can impress (or turn off) prospective employers ...  

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Embellishing Your Credentials?

We sometimes see résumés or job postings for TypeWell transcribers that incorrectly use the term "certified." The correct term to use for people who take and pass the TypeWell Transcribing Course, is "qualified." That may seem like a small difference, but using the correct terminology for a credential is actually very important to maintaining professionalism in any field.

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Panic Monday: What's Your Backup Plan?

When major websites go down and servers “crash,” the effects of these outages can be felt worldwide. The prime targets for hackers are usually the major networks like Facebook or Skype, which can affect thousands or millions of Internet users at once.

Last month, TypeWell users were affected by two server outages: The first happened on a Monday, when a large portion of Skype’s servers became unresponsive and left millions of people unable to make Internet calls. The next day, one of TypeWell’s Web Linking servers went down unexpectedly for a few hours. 

What contingency plans do you and your organization have in place when a Web service that you rely on suddenly becomes unavailable?

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Deducting Job-Related Educational Expenses

Sometimes the answer to a question we receive from a transcriber can benefit others as well, so we’re sharing this one with you.

Q: Can any of the courses taken through TypeWell's LEO (Learning & Enrichment Online) be deducted on my taxes?

A: Yes, you can deduct the cost of continuing education courses — whether taken through TypeWell or elsewhere — with just a few stipulations...

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Coordinator Spotlight: Tina Cowsert at the University of Illinois at Urbana-Champaign

I interviewed Tina Cowsert recently about her process of acclimation to her new position as Access Specialist for Deaf/HOH and Blind/Low Vision students at the University of Illinois at Urbana-Champaign. 

Disability Resources and Educational Services (DRES) is a bustling and extensive department, and I was aware that TypeWell was likely only a small portion of Tina's position, particularly in the first few weeks, so I checked in with her about two months after her start date for this interview.

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On-Demand Transcribing: communication access, whenever you need it

Even for transcribers who have relatively stable part-time or full-time transcribing gigs, there are still gaps where the work (and the money) slows down. Transcribers aren’t earning income during holiday breaks, exam weeks, or when students cancel services due to illness. To fill in those gaps, one could simply hop onto a website like Shiftboard to pick-up available short-term jobs.

But in an interview with the New York Times, one economist said, "Can you imagine if this turns into an economy where everyone is doing piecework at all odd hours, and no one knows when the next job will come, and how much it will pay? What kind of private lives can we possibly have, what kind of relationships, what kind of families?”

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Why did you become a TypeWell transcriber?

“I have always been very interested in academia," says one transcriber. "Language use is something that has fascinated me for a long time. I think it is an interesting way to use my love of academia and my linguistics background to provide a much needed service to hearing-impaired people.”

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Seven Questions: Brandy Igwe

Question 4: How many languages do you speak and what are they?

"English is my native language. I speak Igbo, a Nigerian tribal language, my husband's language, though I must add that my own rendition of Igbo is a source of great humor for our family."

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Seven Questions: Carolyn Bratnober

This is the first monthly spotlight in a series called "Seven Questions."  In it, we interview TypeWell transcribers and coordinators — each with the same seven questions. We thought it would be a great way to get to know one another in the...

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Tammy Richards: Full-Time En"type"preneur

"What was interesting to me was that not only was I providing services to people that didn't sign, which allowed me to serve a wider customer base, but it was also helpful to people with other issues like auditory processing disorders or people who wanted note taking. Oh, and for veterans who had brain injuries."

That was seven years ago and Tammy has not looked back.

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