Taking Extra Time Off

 

 

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If a trainee has to be late turning in a lesson, he or she will draw upon his or her grace period days.  These grace period days allow for a few delays on scheduled due dates before one's training is cancelled.  They can be used to work around a four-day weekend, or even a single week-long vacation or emergency in the middle of the training period. 

Here's how it works.  The trainee starts the training course with 7 grace period days.  The trainee doesn't have to tell us ahead of time that he or she will be using a grace period day, but one will be automatically used up each day the trainee is late on an assignment.  For example, if the assignment has a final due date of Wednesday and is turned in on Thursday, a grace period day is used up.  If not turned in until Friday, two grace periods days are used up. 

The very latest one can turn in assignments is 1 p.m. Pacific Time (4 p.m. Eastern Time) on the final due date.  We automatically tell the trainee the recommended and absolutely final due dates for each assignment when the previous assignment is submitted. 

We'll send the trainee (and his or her sponsor) an email each time a grace-period day is used up.  When there are no grace period days left, the training course will automatically be cancelled. 

Vacations

We don't recommend using up grace period days to take a vacation, because this uses up one's safety margin.  If they are used to take a week-long cruise, then one risks cancellation over one fender-bender or minor family emergency that makes one at all late on any other assignment.  Since there are 28 other assignments, chances are that one will be unavoidably late on one of them. 

If one must use grace period days for a planned vacation, then aim to turn in the other assignments early!  That way, if a minor accident or emergency happens, one won't have to do a whole lesson in one long, rushed sitting to get the lesson in before the due date, to avoid cancellation. 

Warning Notifications

Each day a trainee is late for an assignment, we'll send an email warning to the trainee, the TypeWell teacher, and the sponsor, if the trainee has a sponsor.  This is so that they can contact the trainee in case the trainee is not checking email to notice the late notices. 

A trainee who expects to be several days late for a due date should warn the TypeWell teacher and sponsor ahead of time so that they don't worry when they get warning emails (more on this below). 

No Refund

It's important to understand what the trainee risks by taking a week away from the lessons.  Such a delay will not only reduce the quality of the learning, but it will put the trainee in jeopardy of being unable to complete the training at all.  If the trainee uses up all 7 grace period days, we'll cancel the training course.  Unfortunately, we can't provide refunds for cancellation after training has begun.  So, the best thing all around is for the trainee to make the commitment to turn in lessons every 2 to 3 days over the several months of the course, in order to learn to be a great TypeWell transcriber.