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Byword: A blog by and for the TW community

Seven Questions: Aisha Moore

Aisha started as a TypeWell Transcriber in June of 2009. She is a Transcriber at the Student Affairs Academic Success Offices at the University of Nebraska-Kearney.

"My favorite classes have always been English classes or any class involving reading novels or plays. But I must say that my love for typing happened in middle school typing class. I loved the sound..."

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Transcribers "check in" on training anniversaries

Each month, I send the out a message to the cohort of transcribers whose training anniversaries fall during that month. We're about halfway through the year now.

We're learning that although many transcribers still work in relative isolation, many do benefit from regular interaction with colleagues. Their employers are offering mentoring, workshops, skill consultations, and travel assistance for transcribers to attend conferences. Some even set aside regular time during staff meetings to focus on professional development.

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New feature supports transcriber recruitment

It can be challenging for schools and businesses to find qualified candidates to send through TypeWell's transcriber training. Even though it takes just half an hour to apply for the course, some prospective transcribers aren't able to complete the application in one sitting. 

Could that mean that schools and businesses are losing good candidates without even realizing it? Not anymore!

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Heartbleed OpenSSL Bug does not affect TypeWell account security

There's been a lot of buzz around the Heartbleed Bug, a vulnerability in the OpenSSL encryption software used by up to two-thirds of websites. The TypeWell websites are not affected by this vulnerability.

In the future, we may add capabilities to our site that require additional security — for example, allowing users to set their own passwords or store payment information. In that case, we will add the necessary security infrastructure, and we'll review and update it regularly to keep your data safe.

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The 'mission critical' mindset

Ken Deutsch has been a transcriber since 2007, working first on-site in Ohio and now remotely from his home in Sarasota, Florida. This month marks his 2-year anniversary with TypeWell as the official examiner for candidates completing the Basic Skills Course. To celebrate, we interviewed Ken about past work experience, challenges overcome, and what he loves most about providing communication access services.

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Access, Accommodation, or Retrofit? A Conversation with Joel Bergsbaken

Something big has happened, and you've seen flashes of it. You know it has to do with the number 12, and the colors blue and green. You know people are excited, and that they expect you to be excited too. 

We all know that word of mouth travels fast, but what happens to those of us who miss out on that word of mouth?

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Improvements to Web Linking, including new features for team transcribers

There may be cases when viewers wish to distinguish between the different transcribers using colored highlighting over the text.  For example, when a supervisor wishes to evaluate different transcribers' skills during a teamed assignment, or when transcribers need to quickly find and edit their own sections. 

Optionally highlight team transcribers' typing in different colors by adding the special code ?teamcolor to the end of a Web Linking URL.

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Different classes, venues, and teamers? MultiPAL makes it easy.

Wouldn't it be great if you could have one personal abbreviation list (PAL) for Biology terms and a separate one for English? One of the coolest new features in TypeWell's V7 Transcriber software is that you can create an unlimited number of PALs,...

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TypeWell Website Status

There may be lingering outages while our new name server takes effect. If you are unable to reach a TypeWell website from your location, please use the numeric URLs listed in this blog post.

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