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Releasing the Hounds: How Song Identification Apps Can Increase the Accuracy of Your Transcripts

Free apps like SoundHound and Shazam, which can listen and identify music by its digital footprint at near-instantaneous speed, seem like sorcerer’s magic. For audiophiles, this is a great convenience—it allows you to quickly keep track of the new artists you like and build out your playlists. But Shazam and SoundHound have some practical application to the work we do as Transcribers, as well...

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Sharing WordShare with You

ACS owner/manager Phil Hyssong reveals how WordShare — an enhanced streaming text platform from StreamText.Net — benefits ACS's clients. First, students using WordShare can now highlight areas of text on the screen and add their own comments such as "Review session at 6 p.m." Users can also email the transcript to themselves immediately...

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Give Students a Choice

An attitude of "I know what's best for you" does not serve students with disabilities, nor is it sustainable within the financial constraints and legal obligations of an educational institution.

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Seven Questions: Teresa Pace Walker

TypeWell is grateful to Teresa Pace Walker for serving as volunteer coordinator for our recent conference, and we're pleased to shine the spotlight on her for this month's 7 Questions! Have you ever wondered what's peeking out from her tote bag? Read on to find out...

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Real-Time Transcribing: The Best Accommodation for Churches

Unlike schools, churches are exempt from disability laws. It is obvious that church leadership recognizes their civic and moral obligation to accommodate people with disabilities, despite the legal exemption. But what are they doing to accommodate people with hearing loss? 

The more I thought about this, the more it bothered me. Before long, my agency's focus had shifted from schools to churches...

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New V7 features (rev. 747): Part 1

Software updates usually aren’t very newsworthy, but we think the features release in rev. 747 are worth blogging about! With this update, released in January 2016, we set out to solve a few problems.

  • Problem #1: A transcriber accidentally types into a Web Linking channel during someone else’s job.
  • Problem #2: Channel URLs are random, so it's hard to remember which channel is for which client.

Read about the solutions released with this update...

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Panic Monday: What's Your Backup Plan?

When major websites go down and servers “crash,” the effects of these outages can be felt worldwide. The prime targets for hackers are usually the major networks like Facebook or Skype, which can affect thousands or millions of Internet users at once.

Last month, TypeWell users were affected by two server outages: The first happened on a Monday, when a large portion of Skype’s servers became unresponsive and left millions of people unable to make Internet calls. The next day, one of TypeWell’s Web Linking servers went down unexpectedly for a few hours. 

What contingency plans do you and your organization have in place when a Web service that you rely on suddenly becomes unavailable?

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Going Remote: What the Future Holds

It can be frustrating. We run into glitches. We plot solutions, consider new approaches.

But then a call comes through from a student and it’s as clear as a concert hall. Closing your eyes, it’s as though the teacher is speaking directly to you. You hear everything. You capture everything. And your transcribing finds another gear you didn’t know existed...

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Going Remote: Challenges and Triumphs

We enjoyed having a space of our own, were grateful not to fight against traffic and parking, appreciated not having to lug our equipment up and down WVU’s substantial hills. Still, we missed walking around campus, the dull glow of florescent lights made us long for the sun, and we were pretty sure that, even under the best circumstances, we were still capturing and chunking only about 80% of what we had been catching previously. Our mood was somber. What have we done?

If we truly believed in our efficacy as “problem solvers,” then this was exactly the sort of experience that we had signed up for. We just had to figure out how to make it work...

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